Frequently Asked Questions

How long does it take to receive my order?

Your order will typically be processed and shipped within 24 to 72 hours from the time of purchase. Once shipped, the courier delivery usually takes between 5 to 7 working days to reach you anywhere in Pakistan.

Do you offer Cash on Delivery (COD) option?

Yes, we offer Cash on Delivery (COD) service across Pakistan. You can pay for your order in cash when it is delivered to your doorstep.

Can I inspect the parcel before making the payment?

Absolutely! We encourage our customers to open the parcel and inspect the contents before making any payment. Your satisfaction is our priority, and we want to ensure that you receive exactly what you ordered.

What is your return policy?

We understand that sometimes items may arrive damaged or not as expected. In such cases, we offer a 07-day return policy. However, to initiate a return, you will need to provide proof such as images or videos showing the damage incurred during the parcel opening process. This helps us ensure a smooth and hassle-free return experience for you.